Service Standards

  • Questions to Ask Your Norwalk Service Advisor
    We find that a lot of Norwalk drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles are...
    Published on: May 15, 2013
  • On Board Diagnostics for Your vehicle
    Today we're going to talk about on-board diagnostics and the questions we hear from folks around Norwalk, OH, who need answers about diagnostic services. They want to know what diagnostics are, what's...
    Published on: Aug 01, 2013
  • On Board Diagnostics for Norwalk Motorists
    Some Norwalk vehicle owners wonder why Jake's Radiator, Inc. and other Norwalk auto repair shops charge a fee for vehicle diagnostics. Receiving a diagnostic charge at Jake's Radiator, Inc. for a t...
    Published on: Aug 27, 2013
  • Norwalk Customer Detective Work
    One might say the most challenging part of being an automotive service technician at Jake's Radiator, Inc. is diagnosing a problem before it can be fixed.Cars are made up of a bunch of complex systems...
    Published on: Oct 16, 2013
  • Arrive Alive in Norwalk
    We've all seen drivers do crazy things while driving to or from Norwalk. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from an e...
    Published on: Apr 03, 2015
  • Ethics of Automotive Repair in Norwalk
    We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the ...
    Published on: May 08, 2016
  • What Norwalk Customers like About Us at Jake's Radiator, Inc.
    A big part of the service we provide at Jake's Radiator, Inc. for our Norwalk customers is education. We want you to feel confident with your service decisions. And we're always open to question...
    Published on: Jul 25, 2016
  • Service Center Standard and Procedures
    All OH pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not for...
    Published on: Jan 03, 2018
  • What You Need to Know from Your Jake's Radiator, Inc. Service Advisor
    Norwalk drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowle...
    Published on: May 29, 2018
  • How Does Jake's Radiator, Inc. Know What to Recommend?
    When you drop your vehicle off at Jake's Radiator, Inc. in Norwalk, they don't just poke around under your hood looking for stuff to do. Jake's Radiator, Inc. professionals have lists and procedu...
    Published on: Sep 30, 2018
  • What Norwalk Automotive Service Consumers Should Know
    There are some things drivers should know about Norwalk car service and repair. First and foremost, Jake's Radiator, Inc. cares about you and your family's safety. And we really appreciate your busi...
    Published on: Dec 09, 2018
  • Speak Up: Talking with Your Jake's Radiator, Inc. Service Advisor
    About 80% of the vehicles on Norwalk roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren't performi...
    Published on: Apr 07, 2019